Message received

Thanks, your note has landed with the Skivani shop

Skivani reads every message from the shop counter in Chermside, usually within a few hours during opening times. If you wrote to us about a specific date, Hana or Daniel will come back with a straight answer about whether that departure has space, so you are not left guessing while you look at other plans.

What happens next

Three things we do with what you sent

01

We read it, properly

Someone from the shop reads your message in full. Not a bot, not a canned reply. If your question needs Marcus or Priya to answer it, we forward it to them and wait for their reply.

02

You get an answer, not a brochure

If you asked about a specific Sunday, you get a yes or a no. If you asked about walking pace, we tell you roughly how many stairs and whether you would want the shorter option.

03

Seats are only held once paid

Replying to your message does not hold a seat. If a date is going fast, ring the shop on +61 7 4829 1376 rather than waiting on email, and we can take payment over the phone.

While you wait

Get the shop details handy

Rather message us directly

Viber and WhatsApp both go to the same phone as the shop counter. Fine for quick questions, slower than a phone call if you want an answer today.

Not sure which one yet?

The two tours on offer

If you wrote in asking which is better for you, here is the short version while you wait for our reply. Both leave from Chermside and both run with small groups.

Blue Mountains Small-Group Day Tour

Day tour · 11 hours · from A$189

Blue Mountains Small-Group Day Tour

Long stop at Wentworth Falls, slow loop at Echo Point, lunch in Katoomba, an hour in Leura. Twenty-two seats maximum.

See tour details
Great Barrier Reef Snorkel Day

Full day · 3 moorings · from A$265

Great Barrier Reef Snorkel Day

Three outer reef moorings, eighteen snorkellers, marine biologist in the water with you. Gear, stinger suit and lunch included.

See tour details

One thing worth checking before you go

Because we only hold a seat once payment has gone through, reading our reply and meaning to ring us back later does not save you a place. If you want to be sure of a date, ring the shop during opening hours or book through the tour page directly.

Cancel and change rules, pickup windows and what happens if a day is called off are set out in the Terms and Conditions. How we store your contact details is in the Privacy Policy.

Read the contact page

"If you are waiting on an answer from us and a date is filling up, just ring. It saves everyone a day of emails."

Hana Okada, shop manager