Contacts

Talk to Skivani about a tour date or a booking question

Skivani answers the phone and the inbox from the shop in Westfield Chermside, usually within the working day. If you want to know whether a particular Sunday has space, how much walking the Blue Mountains loop involves, or what to bring on the reef day, ask us directly and we will give you a straight answer rather than point you to a policy page.

Phone the shop

The counter phone rings on the desk next to Hana, not a call centre. Weekday mornings are quietest.

+61 7 4829 1376

Send an email

Best for questions that need a written answer, like dietary needs or a specific pickup address.

skivani@hotmail.com

Drop in

We are on the ground floor of Westfield Chermside, next to the newsagent. No appointment needed.

Shop 400, Westfield Chermside, Cnr Gympie and Hamilton Roads, Chermside QLD 4032

Send us a message

Tell us what you are trying to plan

A short, specific question gets a faster answer than "tell me about your tours". Tell us the date you have in mind, the number of people in the group, and any walking or swimming concerns so we can match you to the right day.

Opening hours

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Find us in Chermside

Shop 400, Westfield Chermside

The shop is on the ground floor of the mall, a two-minute walk from the Gympie Road bus interchange and roughly a fifteen-minute drive from the Brisbane Airport tunnel exit. Free parking is inside the centre.

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Before you write

Questions we get a lot

Booking

Can I pay on the day?

No, seats are only held once payment clears. Card payments go through the shop terminal or the online checkout. We do not hold a seat without payment.

Pickup

Do you collect from hotels?

Within 15 km of Chermside, yes. Add your address in the form and Hana will confirm a pickup window the afternoon before your tour.

Changes

Can I move my date?

More than 48 hours out, yes, and the fee is A$25 per booking. Inside 48 hours we can move you once but do not refund. Full detail is in the Terms and Conditions.

Private hire

Can we book the whole coach?

Yes, for up to 22 people on the mountain tour. Private reef charters are capped at 12. Ring the shop to talk about dates and a quote.

Blue Mountains Small-Group Day Tour

Day tour · 11 hours · from A$189

Blue Mountains Small-Group Day Tour

Wentworth Falls, Echo Point and a proper lunch in Katoomba. Twenty-two seats, no shop stops, Marcus guiding.

See tour details
Great Barrier Reef Snorkel Day

Full day · 3 moorings · from A$265

Great Barrier Reef Snorkel Day

Three outer reef moorings, eighteen snorkellers, marine biologist in the water. Gear, stinger suit and hot lunch included.

See tour details